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Berjaya Waterfront Hotel, Johor Bahru, Johor Bahru
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Key details
About the Hotel
No. 88, Jalan Ibrahim Sultan, Stulang Laut,
Johor Bahru,
Malaysia,
80720,
Johor
Berjaya Waterfront Hotel is strategically located in Johor Bahru, overlooking the Tebrau Straits. This 4-star hotel is within walking distance of duty-free shopping and ferry terminals to Indonesia. It offers comprehensive meeting facilities, positioning itself as a key venue for conferences and events in Southern Malaysia.
Location
The hotel is centrally located and easily accessible from Singapore, just a five-minute drive from the main causeway link. Proximity to local attractions, shopping centers, and the City Square enhances its appeal. The Berjaya Waterfront Ferry Terminal offers convenient ferry services to nearby Indonesian destinations.
Rooms
The hotel features 400 well-appointed rooms and suites, designed for comfort and convenience. Guests can choose from deluxe rooms with city, sea, or polo views. Spacious connecting rooms are available, making them ideal for families or groups. Each accommodation offers modern amenities such as in-room Wi-Fi, cable TV, and minibars.
Eat & Drink
Dining experiences at Berjaya Waterfront Hotel include Salt 'n' Pepper Café, serving local and international cuisine with views of the Johor Straits. The Palm Lounge offers a relaxed ambiance for drinks, while The Club Sports Bar provides a lively atmosphere with live music. Room service is available around the clock for added convenience.
Leisure & Business
Berjaya Waterfront Hotel boasts excellent meeting facilities, including The Grand Ballroom and multiple meeting rooms accommodating various events. Leisure facilities include an outdoor swimming pool and a gymnasium. Professional event planners assist in ensuring seamless gatherings, making it suitable for both leisure and business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Rooftop pool
Sun loungers
Pool with view
Room features
Air conditioning
Soundproofed rooms
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Room decor
Carpeted floor
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Location
No. 88, Jalan Ibrahim Sultan, Stulang Laut,
Johor Bahru,
Malaysia,
80720,
Johor
Map view
No. 88, Jalan Ibrahim Sultan, Stulang Laut,
Johor Bahru,
Malaysia,
80720,
Johor
City landmarks
Zoo
Johor Zoo
3.4
km
Theme Park
Angry Birds Activity Park
2.3
km
Wong Ah Fook Street
2.4
km
Synagogue
Johor Bahru Old Chinese temple
2.5
km
Beach
Pantai Stulang
920 m
Library
Johor Bahru Chinese Heritage Museum
2.7
km
Jalan Tun Abdul Razak 1/1
Arulmigu Sri Rajakaliamman Glass Temple
2.6
km
Jalan Ungku Puan Bandar Johor Bahru
Arulmigu Rajamariamman Devasthanam
2.5
km
Shopping Area
Pelangi Leisure Mall
1.8
km
Amusement Park
"Dinosaurs Alive" Water Theme Park
2.8
km
Event hall
Persada Johor International Convention Centre
2.6
km
Mall
Watsons
1.7
km
Park
Woodlands Waterfront Park
2.1
km
Museum
Tan Hiok Nee heritage Street
2.7
km
Market
Karat Market
2.5
km
Mall
Plaza Pelangi
2.3
km
Gallery
Kwong Siew Heritage Gallery Johor Bahru
2.3
km
Public Building
State Secretariat Building
2.7
km
Jalan Wong Ah Fook
2.4
km
Park
Admiralty Park
2.7
km
Gallery
Senso Art Gallery Cafe
2.7
km
Night club
Neverland JB
2.5
km
Church
Church Of The Immaculate Conception
2.8
km
31 Marsiling Rise
Sri Siva Krishna Temple
3.4
km
Mount Belumut
2.9
km
Johor-Singapore Causeway
3.4
km
2 Jalan Ayer Molek
Johor Tourist Information Centre
3.0
km
Palace
Sultan Abu Bakar Royal Palace Museum
3.4
km
Nearby
Night club
Freedom Ultimate Clubbing & Chillout Dining
130 m
Mall
Ij Pharmacy Bwc
450 m
Restaurants
Jang Won Res Korea BBQ
620 m
K3-211
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
Convenient location
Professional service
Rundown rooms
Cleanliness issues
6.6/10
Nice
Rooms
6.5
Location
6.6
Service
7.8
Dining
6.3
Guest reviews
6.6/10
based on 10 reviews
5.9
5.9/10based on 1694 reviews
Rudy
United States,
May
2024
6.8/10
The hotel is conveniently located near Singapore and easy to reach, but you might need to rely on taxis to explore the local food scene. The rooms had several power points not working properly, but the staff were helpful in changing rooms multiple times upon my complaints. The dining options offer a good range of Asian food, but the breakfast service could be improved. The overall value for money is decent, despite some issues with the facilities.
Rooms
7.0
I found several power points not working properly in the room, which was a bit disappointing.
Service
8.0
The staff were polite and helpful, especially in accommodating my room changes after I raised concerns about the room and toilets.
Location
6.0
While the hotel is attached to a mall, the surrounding area is run-down, but it's convenient for catching ferries and near seafood eateries and a mosque.
Dining
7.0
The dining experience offered a great range of Asian food, but the breakfast service could be more efficient.
Facilities
6.0
The iron provided in my room was dirty with a thick stain, and the overall facilities could use some improvement.
Scott
United States,
April
2024
7.8/10
My stay at the hotel was unexpectedly pleasing. The rooms, though a bit far from the lift, were much better than I expected. The staff, while mostly helpful and friendly, sometimes exhibited a 'restricted friendliness. ' The hotel's location is great for those exploring Johor Bahru, especially the vibrant nightlife at the duty-free zone area.
Rooms
9.0
The rooms were extremely spacious, exceeding my expectations.
Service
7.0
The staff were generally helpful, but at times had a more business-like approach.
Location
9.0
The hotel's extraordinary location is perfect for non-Muslim travelers, with convenient access to entertainment spots and dining options.
Dining
7.0
The dining experience was a mix of affordable and disappointing, with ample choices but room for improvement in some areas.
Facilities
7.0
The facilities were adequate, but nothing particularly special stood out.
Carlos
United States,
March
2024
6.4/10
The hotel is a mixed bag with clean and comfortable rooms but some issues with the location and dining. The staff provides great service, although there are some delays. The facilities are decent overall.
Rooms
8.0
The rooms were clean and cozy, which made us happy.
Service
7.0
The staff, especially Jenna Martin, the duty manager, were helpful and provided above-and-beyond service.
Location
6.0
The hotel's location is perfect, very close to the Johore Bahru City, but getting to some areas requires a trek through the shopping center.
Dining
5.0
The dining experience had its ups and downs, with value-for-money American breakfast sets but an overall terrible dining atmosphere.
Facilities
6.0
The facilities are average, with nothing particularly outstanding but provide basic amenities.
Katherine
United States,
November
2023
7.8/10
The hotel offers spacious and clean rooms, superb service from polite and helpful staff, and a good location with a nice view. However, the access to the main lobby can be inconvenient. The dining experience is varied but may not be to everyone's liking.
Rooms
8.0
The rooms are super cozy and clean, with a generous amount of space and multiple bed options.
Service
9.0
The service was excellent, with attentive staff going above and beyond to address any issues promptly.
Location
7.0
The location is nice, offering a good view of Singapore, though the pathway from the car park to the lobby might be a bit inconvenient.
Dining
7.0
The dining options are varied, with some delicious choices, but personal preferences may vary.
Facilities
8.0
The facilities are well-maintained and provide a comfortable stay for guests.
Kenneth
United States,
November
2023
7.4/10
My stay at the hotel was a mix of experiences. While the rooms were not in perfect condition, they were adequate in size. The service, despite some insults, was helpful and accommodating. The location was convenient for those wanting easy access to nearby attractions. Dining options varied in quality, with some highlights. Overall, there were pros and cons to consider.
Rooms
7.0
The rooms are not in perfect occupying condition, but they are of good size.
Service
8.0
Despite some issues, the staff really went the extra mile to make my stay comfortable. They took the time to explain things and were helpful overall.
Location
8.0
The location is very convenient, especially for guests wanting easy access to nearby attractions.
Dining
7.0
The dining options had some highlights, but there was room for improvement in the variety offered.
Facilities
7.0
The facilities offered were adequate for a comfortable stay.
Jennifer
United States,
October
2023
6.6/10
Despite repeated requests for renovation since 8 am, the room was rundown. The service, however, was very professional and attentive. The location was fantastic with nearby dining options, yet cleanliness needs improvement. The dining experience was good but not exceptional.
Rooms
5.0
Despite repeated requests for renovation, the room was rundown. Seriously in need of renovation.
Service
9.0
The service was very professional and the staff was attentive.
Location
7.0
The location was fantastic with nearby dining options, but cleanliness needs improvement.
Dining
7.0
The dining experience was good but not exceptional.
Facilities
6.0
Facilities were decent, but nothing particularly noteworthy.
Convenient location
Rundown rooms
Terry
United States,
October
2023
5.0/10
When I first arrived, the hotel looked a bit rundown and not very clean. However, the service was super helpful even though they were short-staffed. The location was a bit inconvenient, as it was far from the lobby and only accessible via a stairway through a mostly closed shopping mall. The dining experience was good, but the WiFi connection was disappointing. Overall, the hotel had its ups and downs.
Rooms
5.0
The room looked like it hadn't been properly cleaned and didn't seem well-maintained.
Service
7.0
Despite the limited room availability, the staff tried their best to assist, which was appreciated.
Location
5.0
The location was remote from the main areas and had some access issues through a mostly closed mall.
Dining
5.0
The dining was decent, but the expensive prices and poor WiFi connection were drawbacks.
Facilities
5.0
The hotel's facilities were average and could use some improvement.
Steven
United States,
October
2023
7.4/10
My stay at the hotel was overall pleasant. The rooms were of good size, but there were a few issues with the lack of a fridge and some lingering smoke smell. The location was peaceful but a bit far from the main areas, which made access somewhat inconvenient. The service was excellent with attentive staff. Dining options were satisfactory but could use some improvements.
Rooms
7.0
The rooms are of good size, but lacking a fridge and had a smoke smell from an adjoining room. I also had to request a fix for the toilet.
Service
9.0
The staff was amicable and supportive, attending promptly to all my needs, including helping with access to my room.
Location
6.0
The location is peaceful but somewhat inconveniently situated far from the main areas, requiring a walk through a closed shopping mall to reach.
Dining
7.0
The dining experience was adequate, with a decent range of Asian food available. But improvements could enhance the overall experience.
Facilities
8.0
The hotel offers all necessary facilities, though there is room for improvement in certain areas.
Fred
United States,
September
2023
6.4/10
The hotel offers a mixed experience with clean and comfortable rooms equipped with mini pantry and sofas but lacking some essentials like hand towels and tissues. The location is fantastic for a night out along the Straits Of Johor but not ideal for easy access, being a half-hour taxi ride from the bus terminal. The dining options are limited with expensive local Malay food, however, the hotel's tropical fruits add a touch of freshness to the meals.
Rooms
7.0
The rooms were not as clean as expected but were made up, lacking hand towels and tissues. The presence of a mini pantry and sofa adds comfort despite some shortcomings.
Service
5.0
Although the service was rude and maybe incompetent when requesting an upgrade, the presence of room service, dry cleaning, and housekeeping provided convenience to guests.
Location
8.0
The location is fantastic along the Straits Of Johor with access to a ferry terminal to Batam, Indonesia, but is not ideal for easy accessibility and can be quite a distance from transportation hubs.
Dining
6.0
The dining experience offers delicious local Malay food but is expensive with limited variety. The absence of shops on-site is a downside, although the superb quality of food compensates for some flaws.
Facilities
6.0
The hotel provides basic facilities, and the absence of a breakfast buffet is a noticeable drawback. However, the presence of tropical fruits adds freshness to the dining experience.
Frank
United States,
June
2023
5.4/10
My stay at the hotel had its ups and downs. The rooms, especially mine (1512), felt old and the bathroom was not up to standard, with a dirty bathtub and some maintenance issues. The overall condition of the hotel is run-down, with cleanliness concerns, sticky floors, and outdated facilities. However, the service was excellent, with the staff being very friendly and accommodating. The location had its perks, being close to local restaurants serving delicious food, but it required frequent grab taxi rides for a variety of dining options. The dining experience, though pricey with limited choices, was okay, and the facilities were satisfactory.
Rooms
5.0
My assigned room (1512) felt old and poorly maintained, with cleanliness issues and a dirty bathtub.
Service
9.0
The staff were incredibly friendly and went above and beyond to make up for any inconveniences we faced during our stay, offering us a suite on the 16th floor as an apology.
Location
6.0
The location had its advantages, being within walking distance of local eateries, although it lacked a good variety of dining options nearby.
Dining
5.0
The dining options were on the pricier side with limited variety, but the service was satisfactory.
Facilities
5.0
The facilities were in need of refurbishment, with old amenities and a run-down appearance.
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